PSL 320: COMMUNICATION AND CULTURAL CHANGE

This course provides both practical and theoretical knowledge needed by management for communicating in an environment of cultural change in a diverse and evolving organization marketplace. The course is designed to build communication competence and foster dialogue across personality and cultural conflicts. Finally, the course provides students with a firm knowledge of principles of communication theory, method and application especially as they are relevant to Organization Leadership. The course focuses on issues of intercultural business communication and provides students with the skills needed to successfully manage/lead change and conflict within the diverse workplace. Empases include ethnocentrism, stereotyping, prejudice and discrimination, group identity, variations in cultural values and a crosscultural appreciation of diverse styles of managing and leading in an international context.